Intelligent CIO LATAM Issue 21 | Page 76

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About TD SYNNEX
TD SYNNEX is a leading global distributor and aggregator of solutions for the IT ecosystem . As an innovation partner , it helps more than 150,000 customers in more than 100 countries maximize the value of technology investment , demonstrate business results and unlock growth opportunities .
Headquartered in Clearwater , Florida and Fremont , California , the 22,000 TD SYNNEX workers focus on bringing together compelling IT products , services and solutions from over 1,500 top-tier technology providers .
And its edge-to-cloud portfolio is anchored in some of the fastest-growing technology segments , including cloud , cybersecurity , Big Data / Analytics , IoT , mobility and everythingas-a-service .
TD SYNNEX is committed to serving customers and communities , positively impacting people and the planet by intentionally acting as a respected corporate citizen .
revenue for them is networking solutions . Twentynine per cent attribute the highest profit margins to security solutions , coinciding with the fact that 50 % have responded that this area has the most significant customer demand , followed by cloud implementation solutions with 34 %. Migration to the cloud will be the solution the channels will offer the most in the next 24 months to their customers ( 32 %).
The distribution channels surveyed commented that the flexibility of payments ( 74 %) and credit and financing ( 62 %) would be fundamental in the coming years to achieve business , as well as the offer of preferential prices and leasing .
Finally , the channels commented that of 100 % of their business , the sale of hardware is the most important , representing 40 %, followed by the sale of services at 36 % and software at 22 %.
New scenarios dominated by services
However , while hardware sales continue to be very important and represent 40 % of sales , channels in Latin America are betting on professional services and managed IT services . The channels remain optimistic regarding the sale of hardware – although 41 % believe it may decrease .
One of the critical challenges the sector will face is acquiring the necessary talent to drive growth . 59 % of respondents mentioned that recruiting and retaining talent is one of the top three challenges they will face in the next 36 months .
trends and highlight opportunities for the IT channel and manufacturer community . We believe this report will help understand the direction companies and users are taking to inform investment strategies .”
Conducted in collaboration with technology market analyst Canalys , the TD SYNNEX Ecosystem Benchmark Study underscores the links among all companies in the global technology ecosystem . This study is based on a worldwide survey of technology companies with fewer than 1,000 people .
Otavio Lazarini , Senior VP , TD SYNNEX LATAM and the Caribbean
Regarding infrastructure , 68 % of the distribution channels consider that the sector with the highest
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