More than two-thirds of Artificial Intelligence users in Mexico say the technology enables them to perform work they could not do a year ago, according to Microsoft’ s Work Trend Index 2026.
The research found 67 % of Mexican AI users have expanded what they can accomplish through the technology, but only 28 % believe there is clear leadership alignment within their organisations to translate those capabilities into new ways of working.
Microsoft said 67 % of AI’ s impact depends on organisational factors, compared with 32 % attributed to individual effort, highlighting the importance of adapting workflows, responsibilities and decision-making as adoption increases.
Human skills also remain important. Some 49 % of Mexican AI users identified quality control as particularly relevant, while 47 % highlighted critical thinking. Meanwhile, 85 % use AI as a starting point while retaining responsibility for reasoning and decisions.
The research identified 17 % of Mexican workers surveyed as‘ Frontier Professionals’, compared with 16 % globally. Among this group, 81 % said they can now perform work previously beyond their capabilities.
MEXICO
The Association of Banks and Financial Institutions of Chile( ABIF) has signed a cybersecurity co-operation agreement with Microsoft aimed at strengthening the country’ s financial sector against cybercrime and digital fraud.
The initiative connects ABIF’ s Cybersecurity Coordination Group( VTF) with Microsoft’ s Digital Crimes Unit( DCU), providing access to specialised cyberthreat intelligence and expertise.
The organisations will collaborate on knowledge and bestpractice sharing, training, technical capability development and analysis of emerging threats and malicious actors.
Chile’ s financial sector will also gain access to intelligence through Microsoft’ s Cyber Threat Intelligence Program, which shares information about emerging cyberthreats to help organisations anticipate and respond to criminal activity.
ABIF’ s VTF has analysed more than 8,500 threat intelligence reports during 2026 and coordinated responses to 243 active threats targeting Chile’ s financial sector.
“ Digital threats are constantly evolving and require increasingly sophisticated capabilities and, above all, collaboration. This agreement allows us to continue strengthening the work that the banking sector has been carrying out to reinforce the financial ecosystem, incorporating the experience and specialised knowledge of a global player such as Microsoft,” said José Manuel Mena, President, ABIF.
CHILE www. intelligentcio. com
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