HEALTHCARE
INTELLIGENT TECHNOLOGY
InterSystems and Infinity Hub partner to accelerate Digital Transformation in Brazil’ s healthcare sector
all integrations with hospital systems, including MV and other healthcare platforms, are designed to comply with rigorous governance requirements while protecting sensitive patient information.
Beyond improving healthcare delivery, the agreement also addresses growing demand for skilled technical implementation across Brazil.
InterSystems has formed a strategic partnership with Infinity Hub to accelerate Digital Transformation across Brazil’ s healthcare sector by combining advanced data management with patient engagement technologies. The collaboration integrates the InterSystems IRIS data platform with Infinity Hub’ s portfolio of digital solutions, creating a unified offering designed to improve patient experiences while maintaining high standards of security, interoperability and governance.
The partnership is intended to expand InterSystems’ presence in the Brazilian healthcare market through Infinity Hub’ s range of patient-facing technologies, including AI-powered chatbots, selfservice kiosks and WhatsApp-based process automation. By combining these digital tools with the InterSystems IRIS platform, the companies aim to help healthcare providers modernise services while simplifying data management and integration.
Rather than operating as a conventional systems integrator, Infinity Hub will embed InterSystems technology directly within its own portfolio. Hospitals and clinics will therefore gain access to intuitive digital engagement tools for patients while relying on the InterSystems platform to deliver secure data exchange, interoperability and scalable infrastructure behind the scenes.
Neiva Madeira, Sales Executive at InterSystems Brazil, said:“ Our mission is to expand InterSystems’ presence through capable partners that deliver real and immediate value. With Infinity Hub, we are strengthening our market position by offering a solution in which our technology provides governance and security while our partner delivers the agility required for the digital patient journey.”
The partnership is already being demonstrated through work with Santa Casa da Bahia, one of Brazil’ s bestknown healthcare institutions. According to the companies, the combined solution is expected to reduce operational costs by consolidating technology providers, lowering management complexity and improving efficiency across clinical operations.
The organisations also expect the platform to enhance patient satisfaction by delivering faster, more seamless automated interactions throughout the care journey. At the same time,
The companies will focus particularly on the North East, where investment in digital healthcare infrastructure continues to expand. Infinity Hub will provide implementation expertise that enables healthcare organisations to deploy solutions more efficiently while supporting InterSystems’ wider regional growth strategy.
InterSystems develops technology that supports mission-critical applications across healthcare, financial services and logistics, providing high-performance data platforms that enable organisations to accelerate innovation and Digital Transformation. Infinity Hub specialises in technologies that optimise the patient journey through AI, chatbots and selfservice solutions, helping healthcare providers modernise engagement and strengthen patient loyalty.
Together, the companies believe the partnership will help healthcare organisations simplify digital adoption, strengthen data governance and improve patient interactions through integrated technologies that support more efficient, connected and scalable healthcare services. The collaboration also positions both organisations to capitalise on continued investment in Brazil’ s healthcare modernisation while extending advanced digital capabilities to providers across the country through a unified, future-ready technology platform. • www. intelligentcio. com
INTELLIGENT CIO LATAM
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