Intelligent CIO LATAM Issue 62 | Page 12

NEWS

Liberty Networks and CANTV launch Fénix submarine cable to boost Venezuela’ s international connectivity

Liberty Networks and CANTV have launched Fénix, a new

378km submarine cable system designed to strengthen international connectivity for Venezuela through a direct link between Camuri, near Caracas, and Willemstad, Curaçao.
The network will deliver a minimum ring capacity of 14Tbps and integrate with Liberty Networks’ regional submarine cable infrastructure across Latin America and the Caribbean.
By connecting to Liberty Networks’ IP hub in Curaçao and linking with CANTV’ s Festoon submarine cable, Fénix is expected to reduce latency to major digital content while improving resilience, capacity and service reliability for businesses and consumers. The Curaçao hub also provides access to the NAP of the Americas in Miami through multiple submarine cable systems including ARCOS, EC-Link, Jerry Newton and PCCS.
The companies said the project strengthens Venezuela’ s international communications infrastructure by adding route diversity and new interconnection options. Fénix also integrates with the ARCOS-1 east and west systems at Punto Fijo and border connections through Cúcuta and Maicao into landing stations at Cartagena.
Ray Collins, CEO, Liberty Networks, said the integration demonstrated the companies’ long-term commitment to Venezuela while expanding capacity and regional connectivity.
CANTV Vice President of Technology and Infrastructure Colmenares M. said the system created a new international gateway serving the Caracas region, which carries more than 40 % of the country’ s international traffic.
The deployment supports 100G and 400G interfaces, offers latency below four milliseconds to Curaçao and provides up to 14Tbps of capacity in each direction supporting future digital growth across government enterprise education healthcare and consumers.

ServiceNow opens Brazil office and expands AI skills partnerships

ServiceNow has opened its first dedicated office in Brazil and expanded academic partnerships aimed at strengthening the country’ s artificial intelligence skills pipeline.

The new 1,765-square-metre São Paulo facility will support ServiceNow’ s engineering, customer success and sales operations as the company responds to rising demand for enterprise AI across Latin America. Its regional workforce has more than tripled over the past three years.
ServiceNow said customer adoption of AI products in the region nearly quadrupled during 2025, while AI spending in Brazil increased 127 %. However, its 2026 Enterprise AI Maturity Index highlighted obstacles to wider deployment.
According to the research, 72 % of Brazilian organisations struggle with data accuracy and access, 61 % lack transparency in AI systems and only 13 % have implemented AI testing, auditing and risk assessment.
Federico Grosso, Group Vice President of Latin America, ServiceNow, said governance and data integration remained significant barriers as businesses attempted to scale AI.
Alongside the office expansion, ServiceNow is increasing investment in AI skills. Its existing programme with SENAI-SP has reached more than 1,500 participants, with 719 graduates and 808 students currently enrolled.
The company is also partnering with Porto Digital in Recife to provide training covering its platform, AI and workflow automation, with 600 places planned during 2026.
A third partnership with technology institute Inteli will broaden access to AI and workflow automation training in São Paulo through ServiceNow University, supporting the development of professionals able to meet growing regional demand for enterprise AI expertise and essential Digital Transformation skills nationwide today. •
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