CASE STUDY level of performance is critical in a country where digital payments, mobile banking and real-time transfers are growing at double-digit rates.
Beyond sheer volume, the move to the cloud allows the bank to access transaction data faster and more securely, significantly reduce the time required to implement new features and roll out app updates more frequently.
For customers, this translates into smoother digital journeys, faster processing times and more powerful tools to manage their finances.
The migration was no small feat. It required the coordinated effort of more than 1,500 technology specialists across Mexico, Spain and Chile, reflecting Santander’ s global operating model and its commitment to developing proprietary banking technology.
“ We’ re looking to the future with our own banking technology and are ready to provide the best customer experience to strengthen our digital leadership,” García Asencio said.
What is Gravity? among major banks had largely been partial or limited to specific services. Santander México’ s end-to-end transition signals a new phase for the industry, one where traditional banks operate with the same technological agility as digitalnative players.
“ This is a decisive step in transitioning towards an open platform with modern and efficient data management as well as greater scalability, resilience and monitoring capabilities,” said Felipe García Asencio, Country Head of Banco Santander México.“ It enables us to absorb transactional growth in Mexico and puts us on equal footing with digital native enterprises that have operated this way since their inception.”
A first for Mexico’ s banking sector
The scale of the migration is unprecedented. Following the rollout of Gravity as its banking core, Santander México will be able to process more than 250 billion transactions per year, with peak capacity reaching 38,000 transactions per second, all without service interruption. This
Gravity is Santander Group’ s global cloudbased banking platform, designed to replace legacy core banking systems with a modern, open and scalable architecture.
Key features include:
• Real-time data processing
• Enhanced cybersecurity and resilience
• Faster product deployment
• Compatibility with open banking and APIs
Gravity is already live in Spain, the United States, Chile and Mexico and has been a key factor in Santander being named the World’ s Most Innovative Bank by The Banker magazine.
Global ambitions, local impact
For Santander Group, Mexico’ s successful implementation is a critical step toward a broader ambition, becoming the first major bank in the Western world to operate fully in the cloud.
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