CIO OPINION
Nobody wants to stand in a queue waiting inside a hospital, and the doctor wants and needs to serve more patients with more quality.
Paulo Laurentys, COO, A3Data
Smart hospitals: what are the advances of AI in the Brazilian health system?
Paulo Laurentys, COO, A3Data, says it is up to institutions to look closely at the numerous possibilities for adopting AI to transform health – with millions of potential users in Brazil who could benefit from the technology.
China is already operating largely digitized hospitals, in which AI and automation replace, or minimally complement, much of human tasks. In Beijing, for example, the concept of Agentic Hospital is already in operation and there are other cases that combine AI with sensors, robotics and hyperautomation that perform diagnostics, triage and even surgical support efficiently and safely.
The scenario is very adherent to China’ s condition, since it is the second country in the world in terms of maturity in the use of AI, behind only the United States, which brings together Big Techs. institutions already use AI in an advanced way and with great reach, but the market already has numerous initiatives that can support the technological revolution in health.
Starting with the administrative, a common pain for health institutions is the gloss in the revenue cycle, that is, when the health plan does not pay the bill for the patient’ s hospital expenses. In this aspect alone, in an analysis carried out in 2023 by the National Association of Private Hospitals( Anahp), companies in the sector failed to earn between 10 % and 12 % in this period due to this lack of control.
In Brazil, operations are still a few steps behind in the adoption of emerging technologies with the level of advancement mentioned above. In general, few
To solve this problem, it is possible to use AI agents and apply a governance process to collect, analyze and decide on sensitive information from hospital contracts
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