TRENDING programs and enhanced customer experiences that have reshaped how consumers engage with card payments. As a result, these institutions now have nearly the same reach as the major traditional banks in emerging markets.
The adoption of network tokens led to an increase of up to 7 percentage points in overall approval rates for online retail merchants and up to 5 percentage points for subscription-based merchants.
According to the Central Bank of Brazil, the user base of fintech and neobanks jumped from 25 million individuals to 100 million in three years. Four out of ten of these people are credit card holders, a group that has tripled in size in the country since 2019, led by digital players. As Brazil has seen a rapid transformation in digital financial services, other emerging markets are also experiencing an increase in credit card ownership. EBANX’ s latest edition of Beyond Borders shows that 46 % of adults in these countries already have credit cards, according to data from the World Bank.
What’ s next in credit cards
Incumbent banks have followed in the footsteps of digital-first financial institutions and are also investing in innovations further to advance the online purchasing experience in rising economies. Consumers are the ultimate beneficiaries, gaining access to more straightforward and secure checkout systems, such as click-to-pay technology, which reduces the number of clicks needed to complete a purchase, improving convenience and efficiency.
Network tokenization stands out as another prime example, as it replaces sensitive card data with encrypted identifiers for each transaction, reducing fraud risk without compromising approval rates.
Additionally, the technology lowers fraud-related declines and enhances the overall quality of transactions. In tests conducted by EBANX in Brazil, network tokens reduced the decline of transactions by more than 86 % due to card security issues. Furthermore, the adoption of network tokens led to an increase of up to 7 percentage points in overall approval rates for online retail merchants and up to 5 percentage points for subscription-based merchants.
“ In today’ s dynamic payments landscape, the focus isn’ t on opposing Pix or e-wallets to cards or choosing between traditional and new payment methods,” explains Del Valle.
Though this penetration rate is lower than in more mature markets, like Japan( 70 %) and South Korea( 68 %), the expansion is notable and the card market has room to grow even further in rising economies.
In Brazil and Argentina, for example, the rates of credit card ownership among adults stand at 40 % and 29 %, respectively, after having grown from 29 % and 22 % over 10 years, according to the World Bank.
The expansion of credit cards in these regions is closely linked to their sustained position as one of the leaders in e-commerce across emerging markets. These methods accounted for a US $ 270 billion share of Latin America’ s e-commerce last year, or 42 % of the total sales volume, per data from Payments and Commerce Market Intelligence( PCMI) in Beyond Borders and are expected to reach nearly US $ 380 billion by 2027 after growing at a 13 % CAGR.
Credit cards’ sustained position in e-commerce growth walks along with the increasing need for seamless transaction solutions, especially for crossborder e-commerce.
“ Instead, it’ s about expanding opportunities and creating an ecosystem where different payment solutions can coexist and complement each other, ultimately providing consumers with more choices and better experiences in their digital transactions.”
Debit cards in emerging markets
While credit cards account for approximately 80 % of online purchases in emerging markets, according to data from Payments and Commerce Market Intelligence( PCMI) in Beyond Borders, debit cards have become an important avenue for attracting new online customers in countries like Peru and Mexico.
Especially in markets where access to credit is more restricted, financial inclusion has catapulted the usage of debit cards, which are linked to existing account balances, and brought new consumers into e-commerce.
Peru exemplifies this pattern, where 60 % of first-time online shoppers use debit cards, according to EBANX’ s internal data.
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