Intelligent CIO LATAM Issue 41 | Page 10

NEWS

SurgePays opens dedicated sales and operations center in El Salvador

SurgePays has officially opened its new , dedicated sales operations facility in San Salvador , El Salvador .

The facility marks a significant upgrade to the company ’ s decadelong strategy of utilizing outsourced centers and reflects its focus on enhancing customer relationships to maximize sales opportunities .
SurgePays Chairman and CEO Brian Cox , said : “ This new sales and operations center is a cornerstone of our strategy to ramp up our four primary revenue channels with cross-trained sales and support reps .
“ Our strategy of growing our revenue through symbiotically scaling LinkUp Mobile wireless prepaid , government-subsidized wireless service , prepaid wireless top-up and our ClearLine point-of-sale technology relies heavily on our ability to provide excellent support to the convenience stores and retailers offering our products .”
The state-of-the-art facility , located in San Salvador , is designed to support up to 250 employees and offers a fully integrated space that combines sales operations , technology development , customer service , retailer support and back-office functions to support anticipated growth .
“ The new facility is an operational hub that we believe can harness sales momentum to maximize upselling our entire product suite to every store that carries our products . Our sales efforts at this facility are just ramping up now , and we are already seeing over 3,000 new wireless subscribers a day and prepaid top-up sales of over $ 2.2 million a month . We expect the new facility to continue to open new potential revenue streams , which we believe will cause revenue to increase exponentially in the next three months ,” said Cox .

Improving expands footprint with Leniolabs acquisition – boosting South American development services

Digital services company Improving has acquired Leniolabs – a software development company leveraging nearshore talent in Chile and Argentina .

The transaction is expected to increase Improving ’ s annualized revenue to exceed $ 265 million and expand the company ’ s development services into South America .
The Lenio leadership team will continue to manage and grow the business – with the added advantage of diverse services available through Improving ’ s extensive portfolio .
“ We are excited to partner with Improving , whose culture , values and dedication to customer success mirror our own . This acquisition is another step forward to provide the best services to our clients and the best opportunities to our team members . We are eager to start the collaboration with all the Improving offices in US and Canada ,” said Iago Rodriguez , Co-Founder and Partner , Leniolabs .
The acquisition of Leniolabs will establish an Improving presence in South America . The company has been designated as SOC 2 compliant , demonstrating a commitment to protecting client data with industry-leading security measures .
Curtis Hite , CEO , Improving , said : “ We eagerly anticipate collaborating with the Lenio team and working together towards our shared objectives .”
Leniolabs service offerings include engineering , innovation and design for a variety of software projects across North America and Europe .
Leniolabs experience is heavily based on data , backend , and frontend solutions – with a focus on AI projects leveraging data visualization .
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