NEWS
Udemy announces new regional centre in Mexico City
Udemy , a leader in online learning and skills marketplace , plans to open a new office in Mexico City – in response to the significant demand for personalized learning across Latin America .
The new office will also enable Udemy to scale operations , enabling the faster delivery of high-quality , personalized learning experiences to meet the evolving needs of organizations and professionals .
With more than 650 million active professionals in the LATAM region , leading organizations such as Mercado Libre , GlobalHitss , S . A . B . de C . V ., Alpura and Red Elektra have turned to Udemy to empower their workforce with agile learning solutions that support upskilling and reskilling tailored to individual employee needs .
Udemy expects to consolidate its strong presence in Latam where it has :
• More than 7 million professionals in Mexico and Brazil actively learning on the Udemy platform
• More than 2,200 native courses offered as part of its Spanishlanguage collection
• 2,000 native courses as part of its Portuguese collection
“ Organizations in Mexico are undergoing rapid digital transformation and are increasingly investing in skills development opportunities for their employees to stay ahead of the curve ,” said Raphael Spinelli , Udemy ’ s Regional Director for Latin America .
“ The new office in Mexico City underscores our commitment to serving the unique needs of our clients in Mexico and nearby markets , while leveraging the region ’ s incredible talent and innovation potential .”
Bruno Barreto , Vice President of Sales for Latam , Udemy , said : “ We have such a strong and dynamic customer base that consistently prioritizes innovation to future-proof its workforce .”
Access to Argentina phone number portability data expands worldwide
new agreement with Argentina ’ s Number Portability Committee
A allows any company operating in the country to access portability information to mitigate fraud , assess risk , detect money laundering risks and optimize business processes .
“ Portability data benefits all parts of an organization by providing the insights needed to proactively thwart fraud , protect customers and brand reputation , maximize operational efficiency and ensure regulatory compliance .”
Portability data benefits all parts of an organization by providing the insights needed to proactively thwart fraud , protect customers and brand reputation , maximize operational efficiency and ensure regulatory compliance .
When banks , retailers , insurance companies , contact centers and other businesses have access to continuously updated information about phone number portability , they can quickly determine if a number has been recently ported . If it has been , they can request more information from that person to verify if they are a legitimate customer or a scammer . These safeguards can also be applied to processes such as risk assessment for new customers .
Since 2012 , this portability information has been exclusively available to CSPs to support business processes such as routing , pricing , roaming , billing , network maintenance and regulatory reporting .
Under the new agreement with the Number Portability Committee , any company doing business in Argentina can access that authorized portability data .
“ For the first time , any company will have access to accurate and continuously updated Argentine portability data from an authoritative and trusted source ,” said Peter Ford , Executive Vice President , iconectiv .
10 INTELLIGENTCIO LATAM www . intelligentcio . com