NEWS
Segura Bank International goes live with Temenos core banking in the cloud
Segura Bank International ( SBI ) has gone live with Temenos core banking platform deployed in the cloud to power a new digital bank for mid to high earners in Latin America .
SBI will leverage the cloud-native core banking capabilities of the Temenos platform for fast and efficient transaction processing and managing customer accounts , as well as supporting the bank ’ s compliance .
SBI is also benefiting from Temenos ’ model bank and pre-configured banking processes , which improve operational efficiency and accelerate time to market with increased automation and digitized workflows .
The implementation , supported by delivery partner ITSS , was completed in just six months , with Temenos ’ cloud-native , API-first architecture also making it easier for SBI to build an ecosystem to meet its growing requirements .
Juan Zambrano , Chief Executive Officer , SBI , said : “ We are delighted to be running our multicurrency accounts and deposits on the world ’ s most trusted banking platform . Temenos offers a market-leading cloudnative banking platform and proven expertise across the LATAM region . This will allow us to grow our new digital bank with confidence , as we offer the stability of US dollars to more customers across Latin America .”
Rodrigo Silva , Executive Vice President – Americas , Temenos , said : “ Congratulations to Segura Bank International on this successful launch . By running our banking platform on the public cloud , the bank benefits from greater agility , higher performance , scalability and security to grow its operations and provide banking services across the rapidly growing markets of Latin America .”
Claro Colombia Selects TCS and VIAVI Partnership to improve AI-based customer service
Claro Colombia has selected AI-based solutions from a strategic partnership of Tata Consultancy Services ( TCS ) and VIAVI Solutions .
its SOC in Ortezal , which guarantees the operation of base stations , HFC nodes , FTTH trunks , digital and fiber optic centers deployed throughout Colombia by the company .
The two companies are to expand and transform Claro ’ s Service Operations Center ( SOC ).
This four-year project supports Claro ’ s customer-centric strategy by redesigning the SOC around real-time network monitoring of fixed and mobile services supported by its networks to ensure availability , performance and capacity .
“ We are very pleased to partner with VIAVI and TCS to develop our SOC that allows us to count on monitoring , managing and improving the delivery of services and ensure their quality ,” said Nestor Bergero , CTO , Claro Colombia .
The solution will model the complete route of Claro ’ s extensive services from
The SOC will rely on NITRO AIOps AI / ML capabilities that can manage multi-vendor , multi-technology , multi-domain network data on a “ single pane of glass ,” providing an end-to-end view of mobile and fixed network services .
“ Through this alliance , TCS demonstrates its leadership in the telecommunications sector by offering innovative solutions , such as the implementation of Artificial Intelligence and the 4.0 business model , that align with the business needs of Claro , “ said Marcelo Wurmann , CEO LATAM , TCS .
“ Our partnership with TCS provides end-to-end visibility that helps Claro ’ s SOC deliver a better customer experience ,” said Eddy Bueno , Vice President , Latin America , VIAVI .
10 INTELLIGENTCIO LATAM www . intelligentcio . com