Intelligent CIO LATAM Issue 20 | Page 12


Diebold Nixdorf and Agasus Microcity partner to provide complete retail solutions

Diebold Nixdorf , a global leader in driving and connecting commerce for the banking and retail industries , has announced a deal with Agasus Microcity , a Brazilian technology outsourcing company , in providing hardware and software for intelligent retail automation in Brazil .

Antonio Castilho , Retail Director , Diebold Nixdorf , said : “ We are very excited to announce our partnership with Agasus Microcity , a company whose DNA is offering and integrating services that make their clients ’ daily lives easier and more practical . Our goal with this agreement is to meet the market by bringing the latest technologies and innovations from Diebold to retailers across Brazil .
“ We are confident that this agreement will help us expand our presence in these companies in an even more competitive condition . The focus is to combine our portfolio with Agasus Microcity ’ s customer service expertise and add value in terms of services and customer experience .”
Among the solutions to be worked on are intelligent checkout lines that allow quick integration with retail management systems and networks and state-of-the-art selfcheckout terminals with modern touch screen displays and high-performance computers that focus on maximum availability of resources and services for sales closure and customer payment .

TOPMIND announces results of partnership with Via stores infrastructure assembly process necessary for operation in each new retail group unit .

Sandra Maura , CEO , TOPMIND , said : “ In a market as dynamic as technology , we believe that nurturing long-lasting relationships is a fundamental step in making projects more effective and fluid . This is the case of this partnership between TOPMIND and Via .
“ With our team made up of qualified professionals , we were able to carry out all the deliveries relevant to a Via opening process , making its full operation possible from the first day of activity .”

TOPMIND , one of Brazil ’ s leading IT service companies , has announced the results of a technology infrastructure transformation and support services for the new Via sales platform stores throughout Brazil .

Divided between installation and daily support phases , the project includes the planning and execution of the entire technology
According to Cortex consultancy studies , the retail sector is the one that invests the most in technology in Brazil . The study analyzed more than 1.1 million companies and found that approximately 25 % of companies have already implemented a high level of technology .
Traditionally , IT was seen only as a back-office function , with no significant influence on the customer relationship . On the other hand , in light of the increasing demands of modern consumers , it is crucial that the support and sustainment work of IT be prepared to meet the increased complexity of their installations .
12 INTELLIGENTCIO LATAM www . intelligentcio . com