t cht lk developments apply to warehouses . We may use it in retail and manufacturing .
What scares many entrepreneurs is the vision of the future especially when investing five , 10 , one hundred or two hundred million dollars in warehouses . However , we have managed to support that figure . The question is about knowing how long it takes to recover this investment . A business ’ s outlook can change within the next 20 years .
The second issue is collaborative robotics , which is not about replacing people but about helping people with difficult and repetitive tasks that can generate human error .
Nabil Malouli , Global VP of e-Commerce , DHL complicated in Asia since January and February . But no matter how much one prepared , no one could plan the timing , impact , scale and consequences of the pandemic entirely .
How was the process of digitizing service centers on a global scale ?
We have been speculating on the issue of digitization for several years . We have more than 2,000 projects at the corporate level that include robotics , autonomous vehicles , AI and AR .
An example of this is the handling of heavy products . Currently , people must go and load the products in vehicles , among other activities . However , this would be different if an autonomous platform helps him or her load the products .
There are also solutions for route planning , for reducing times and also for the use of sustainable packaging .
How are you directing innovation towards transportation to make it more efficient and cleaner ?
Different applications and technologies can help us in the logistics world depending on the intention .
We see that there is not only a technological revolution occurring but also a psychological one in adapting to changing needs .
What we do is share the information regarding research and development in the corporation ’ s sites . Apart from this , we have three innovation centers where we have the antennas and the brain of innovation in the corporation to improve the ecosystem , share knowledge and facilitate new entrepreneurs , and we include sustainability issues where we do a lot of development .
How do you go about making the most of robotics and automation in the warehouse ?
There are two primary use cases where we see a lot of ROI and interest from the market . One is flexible automation , which includes any innovative technology that you can develop without redesigning or rebuilding the warehouses and the stores because many
It depends on the geographical area and the degree of use . For example , the city of Dallas recently authorized drones for commercial transportation in the US . Other previous activities happened remotely or in small cities .
We focus on use cases that may appear to be the most interesting , although sometimes they are not the best use cases for society as a whole . However , drones are a good example of a technology publicized for one use – making deliveries – but we use them for many other purposes where there is an immediate benefit for society .
Looking at all these changes , we see that there is not only a technological revolution occurring but also a psychological one in adapting to changing needs and the requirements of consumers .
In terms of the process of transactions , customers only see a purchase button at the final stage although many processes and technologies are entailed . How do you utilize the e-commerce layer from your perspective ?
My life begins when the customer presses the shopping cart button on the site . There is a level of complexity in online business and it is important to
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