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HOW DIGITALIZATION AND AUTOMATION IS ACCELERATING EFFICIENCY IN THE LOGISTICS SECTOR
Nabil Malouli , Global VP of e-Commerce , DHL , tells Intelligent CIO how digitalization and automation impact the logistics sector and how e-commerce will change in the years to come .
Warehouses , ports and airports already feel like technologies that make merchandise distribution processes more efficient , safe and dependable globally . Meanwhile , improving the digital channels for purchasing products makes life even easier for buyers .
This could be described as a ‘ discreet revolution ’ because , although the process is evident and has an extremely significant impact on both companies and customers , it has remained in the background and has continued to be low-profile .
However , it is inevitable to recognize that because of the pandemic , digitalization , automation technologies and robotization were massively accelerated . This is something we should be grateful for since without more efficient logistics , the impact of the global crisis would have been even more significant .
We have more than 2,000 projects at the corporate level that include robotics , autonomous vehicles , AI and AR .
How long have you been in the industry ?
I have been in the industry for 14 years and I think we have had the most interesting time in the last 18 months . Logistics is at the center of this Digital Transformation that companies are experiencing due to COVID-19 .
How have logistics companies been both victims and beneficiaries of the pandemic ?
Intelligent CIO spoke with Florida-based Nabil Malouli , Global VP of e-commerce , DHL , to share his thoughts on this subject .
Before the pandemic started in the Americas , we already saw the advancing wave through Europe and we were prepared . We saw that things were more
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