CASE STUDY fixed printing station to take the labels and return to the store aisle to update the prices of each product .
Diego Montenegro , Store Services Operator , Comercial Kywi , said : “ In the store , there were four computers to serve the entire premises , and it was quite demanding to move from one computer to another to give information to a customer about a product .”
The solution
COMERCIAL KYWI HAS TAKEN AN INNOVATIVE
APPROACH IN THE
USE OF TECHNOLOGY BY INCORPORATING MOBILE SOLUTIONS .
Specifically , Comercial Kiwi , with the support of Zebra Technologies and its partner NUO , implemented a mobile solution made up of Zebra ’ s TC20 mobile computers and ZD420 printers to improve worker productivity and optimize workflows in the store .
By deploying more than 380 enterpriseclass Android-based mobile computers and 20 printers with removable batteries , Comercial Kywi floor employees can now quickly print 80 product labels in five minutes . The savings on time help them improve their price verification processes and management of product categories on the shelves .
“ Comercial Kywi has taken an innovative approach in the use of technology by incorporating mobile solutions into its store operations ,” said Montenegro .
“ Implementing this innovative technology allows us to move away from manual processes forever and significantly reduce the time spent on price verification and shelf tagging . We quickly reduced the time for this operation from three weeks to just a day-and-a-half during the peak shopping periods .”
The result
Dieter Avella , Commercial Director , Zebra Technologies Ecuador , said : “ With the economy on demand and the need to improve the customer experience in stores , companies are investing in mobile solutions to provide a safe and efficient service .
“ Zebra ’ s mobility solutions enable companies like Comercial Kywi to deliver streamlined , seamless workflows for both shoppers and employees , positioning the organization at the forefront of retail innovation .”
Key facts :
• Commercial Kywi deployed more than 250 Zebra business-class mobile computers and 100 printers to improve worker productivity and customer service .
• Comercial Kywi workers can now spend more time with customers in the store because they have all the information , they need in the palm of their hands to speed up product and shelf labeling .
• With Zebra ’ s price tagging solution , Comercial Kywi eliminated its manual process and dramatically reduced the time spent on price verification from three weeks to a day-and-a half during high-volume shopping periods .
Thus , Comercial Kiwi warehouses have succeeded in speeding up their transformation process , making its operations more efficient and improving competitiveness . p
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