Intelligent CIO LATAM Issue 07 | Page 34

EDITOR ’ S QUESTION
JUAN PABLO VILLEGAS , LATIN AMERICA MULTICOUNTRY
DIRECTOR , CITRIX

In 2019 most of us worked in the office from 8am to 5pm . We started and ended the day around the same time , protected and supported by local resources for our work .

However , the pandemic arrived and the way of working changed . And so , we had to adapt to a different dynamic , which sometimes silently required IT teams to adapt spaces and resources to a scenario that presented unknown and difficult challenges .
Two years have passed and we are continuing with the changes . Now that some companies are returning to
No matter how good the remote or hybrid experience is , suffering a severe cyberattack can ruin everything .
interruptions or obstacles as if they were connected in the same physical place but with more resources , opportunities and versatility than we had previously .
Of course , it is a matter of experience and security . Cybercriminals have expanded their scope , and no matter how good the remote or hybrid experience is , suffering a severe cyberattack can ruin everything .
According to the Security Survey from Citrix , in partnership with One Poll , there is a greater awareness of users towards cybersecurity at work . However , connecting employees to these virtual spaces presents potential risks ; the technology sector must offer alternatives and consolidate employees ’ good practices . their offices and others are in the process of evaluating the possibility of returning to physical spaces or staying away , the challenge becomes more complex . How can IT deal with this challenge without failing ?
This job requires understanding the work team ’ s needs in terms of productivity , safety , flexibility and trust . This challenge requires delivering a top-of-the-line experience that emulates and connects the office with homes or any other destination from where employees decide to work .
It is an art , technological and innovative , but an art , after all : Workers need to be very productive without
An architecture based on Zero Trust , for example , offers alternatives for monitoring and permanent control over people ’ s access to applications and data and their interaction with them . The Zero Trust architecture is how digital workspace solutions can find a robust response path capable of making sufficient efforts to improve the cybersecurity of remote work .
Solving security issues goes hand in hand with facing the new work environment . IT must deliver innovative workspaces that help users organize , plan , prioritize tasks and even personalize their space according to the functions they need daily and their personal preferences .
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