FEATURE
ENEA HELPS LIBERTY COSTA RICA ELIMINATE 99 % OF SMS SPAM IN THREE WEEKS
Liberty Costa Rica has achieved a 99 % reduction in SMS spam within weeks of deploying Enea’ s Adaptive Messaging Firewall, improving compliance and subscriber experience.
L iberty, the largest mobile network operator in Costa Rica, faced a growing challenge that threatened both subscriber trust and regulatory compliance: a surge in SMS spam. Like other operators in the region, Liberty saw an increase in complaints about spam messages – banking scams, delivery scams, giveaway schemes and a steady flow of gambling promotions. There were also signs that Liberty’ s network was used to send spam to US networks, incurring additional costs.
Behind the scenes, the company was keenly aware that regulators across the region had begun taking a tougher stance on messaging abuse. The threat of fines was real and Liberty aimed to address the issue proactively before it escalated. It was obvious that Liberty needed a reliable way to protect subscribers and stay ahead of tightening regulatory expectations, and that it needed to be implemented quickly and efficiently without disrupting operations.
A proven solution delivering timely compliance and trusted protection
What set this project apart was the urgent need to get it operational, combined with the expectation that it would produce immediate, www. intelligentcio. com
INTELLIGENT CIO LATAM
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