Viamericas, a leading provider of remittance and international money transfer services, has opened a new operations and service hub in Tijuana, Mexico, as part of its long-term growth strategy.
The new hub reflects the company’ s continued investment in its people and in operational capabilities required to support evolving customer needs and expanding business opportunities.
The Tijuana operations and service hub enhances Viamericas’ ability to scale efficiently while strengthening service reliability and business continuity across its network.
“ As we expand into new corridors, scale our corporate account offerings and continue to innovate assisted digital send solutions, our goal remains the same: no matter where our customers are we are there to support them with reliable technology and trusted human service,” said Lillian Argilagos, Co-Founder and Executive Vice President, Viamericas.“ This new operations and service hub is a key part of that strategy, strengthening the teams and infrastructure that drive service excellence.”
By aligning workforce investment with strategic priorities, Viamericas reinforces its focus on operational excellence, innovation and long-term value creation, positioning the company to better serve families, businesses and communities across its global network.
The expansion also supports regional talent development and strengthens cross-border collaboration, enabling faster response times and improved customer experiences.
With a scalable foundation in place, Viamericas says it is is well positioned to pursue new partnerships and deliver consistent, high-quality service in key markets for sustained growth and resilience globally.
MEXICO
The Presidency of the Dominican Republic, through the General Directorate of Contributions, issued the country’ s first electronic pass as part of its strategy to modernize and strengthen national security.
The new document was developed in partnership with Thales, a leader in advanced technologies for Defense, Aerospace, Cybersecurity and Digital, and Midas Dominicana, a Dominican company specialized in the integral management of technological projects in the region.
The project introduces and personalizes the country’ s electronic contributions, using advanced technologies to guarantee the authenticity and protection of each document, at the same time that strengthens the national identity system and improves the security and efficiency of the journeys.
“ We are proud to support the Dominican Republic in this step through digital modernization, offering reliable identity solutions that combine biometric technology with the highest standards of security. With this implementation, we are helping to build a strong, sustainable and globally interoperable identity system that promotes public trust, drives inclusion and minimizes services for all Dominican citizens,” says Nathalie Gosset, VP, Identity and Biometric Solutions, Thales.
“ We are honored to contribute with our local expertise to this emblematic project, which brings to Dominican citizens two more advanced and safe travel documents in the world. Working with Thales, we are guaranteeing that the new electronic data must combine technology with robust protection of data. This collaboration reflects our commitment to innovative digital solutions and trusts for the Dominican Republic,” said Luis Marrero, Vice-President of Operations, Midas Dominicana.
DOMINICAN REPUBLIC www. intelligentcio. com
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