This month we’ re in the Caribbean with Liberty Puerto Rico betting big on subscriber trust.

Liberty Puerto Rico and CSG have extended their partnership for six years with a shared mission to elevate customer experience across the telecoms sector.

Few industries have undergone more transformation in the last three decades than telecoms. As competition intensifies, focus has shifted to competing and winning with the best customer experience.

In a Q & A addressing what a value-driven economy means for a critical industry like telecoms, Asad Nabi, CIO, Liberty Puerto Rico and Reid Jenkins, Vice President of Strategic Business, CSG, explore on p14 what it takes to innovate and wow the customer today and what that may look like in 2031.

Bill Tanner Editor

Cumbuca, a Y Combinator start-up, has announced fast-track direct access to the Brazilian financial services market.

On p24 Daniel Ruhman, co-founder and CEO, says how his FinTech can make a difference where market entrants face the challenge of adapting rapidly to Brazil’ s evolving payments environment.

Staying with Brazil, Helium Network has announced a major partnership with Mambo WiFi to expand people-powered connectivity across Brazil while launching an International Waitlist to support its global growth.

The partnership, outlined on p35, marks one of Helium’ s most significant international expansions to date and underscores the accelerating global adoption of decentralized, community-built infrastructure.

The Argentine Football Association( AFA) has teamed with Verofax, its exclusive agentic AI partner, to launch an AI-powered fan experience platform. launch Vamos Argentina.

On p28 we outline how Vamos Argentina will transform fans into micro-influencers promoting brands at a fraction of traditional influencer and social marketing costs.

That’ s just a sample of what’ s inside – enjoy the read.

Have an innovative month.

Make stuff happen. www. intelligentcio. com

INTELLIGENT CIO LATAM

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