Intelligent CIO LATAM Issue 48 | Page 3

CONTENTS

ISSUE 48
08
NEWS: Latest news round-up
15
LATEST INTELLIGENCE: The latest whitepapers from Palo Alto and Crowdstrike
19
TRENDING: Nearly a third of employees are keeping their AI-driven productivity a secret, finds Ivanti Research
24
INFOGRAPHIC: The power of observability data for smarter decisions in retail
26
28
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PROJECT LATEST: Updates from Uruguay, Brazil, Mexico and Chile
EDITOR’ S QUESTION: What will be the lasting value of LLMs beyond the AI hype cycle?
TALKING BUSINESS: The power of observability data for smarter decisions in retail

42

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36
FEATURE: Argentina’ s banks and fintechs launch an intelligence network for real-time information exchange on fraud and scams

70

39
CIO OPINION: The splintering language model market holds opportunity for forward-thinking CIOs
42
COUNTRY FOCUS: ATOME launches Paraguay power division to deliver power-as-a-service for LATAM data
centres and IT developers
46
FEATURE: New data industry demands performance and value first
49
CASE STUDY: Elfa Group earns R $ 100 million via innovative GenAI tool for quotation
COVER STORY

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53 60
INTELLIGENT TECHNOLOGIES
INDUSTRY WATCH: Genesys signs its secondlargest Genesys Cloud deal in history with Fortune 100
technology company
63
TECH TALK: Agentic AI is a sea change for business – but needs event-driven thinking to unlock its full potential

19

32
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GET TO KNOW: Susan Odle, CEO, StorMagic
FINAL WORD: Mastering SaaS contract management: Five key strategies for IT leaders
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