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However, AI has quickly become a status symbol that signifies a firm’ s technical sophistication. Management teams are now desperate to integrate AI solutions to prove they are ahead of the times and, crucially, ahead of competitors.

Recent research by Cisco revealed that 97 % of CEOs are planning AI integration – but fewer than 2 % feel fully prepared.

This raises a big question: are business leaders pursuing AI for AI’ s sake, without fully considering how this technology can best drive positive change within their organisation?

Artificial intelligence is more than just GenAI

GenAI has captured the imaginations of businesses on a global scale, but there are a myriad of AI tools we’ ve been using for years that have received nowhere near the same level of acclaim.

The primary benefit of AI is to automate processes and reduce the burden of administrative work, with traditional AI focused on performing singular tasks with optimal efficiency. For example, this technology can automate permissions on files, ensuring any information end-users are not allowed to see remains undisclosed.

While AI is the umbrella term, GenAI more specifically is able to function beyond a defined subset of rules, processing inputs to formulate original content. A common use case of GenAI is natural language assistants, which support users with finding information, summarising documents, and even performing translations.

Recognising the importance of GenAI solutions, without becoming consumed by this technology, is an important element of the AI roadmap. AI tools that enable automation and boost efficiency – without the bells and whistles of GenAI innovations – can be just as valuable, so it’ s important to present the full spectrum of AI’ s capabilities to the C-suite. www. intelligentcio. com INTELLIGENTCIO LATAM 33