TRENDING
AI Maturity and Adoption: 71 % of companies that have fully implemented GenAI are far more likely to have already deployed agentic AI, compared to just 19 % of companies that have yet to fully implement GenAI.
GenAI, while 40 % believe the latter will prove more transformative, demonstrating that companies are divided on whether agentic AI will cause an industry shift similar to GenAI.
Strong Return on Investment( ROI) Expectations: 62 % of companies expect more than 100 % ROI from agentic AI, with an average expected return of 171 % on their investment. GenAI has already delivered strong financial results, with an average ROI of 152 %.
Automating Workflows at Scale: 52 % of companies expect agentic AI to automate or accelerate between 26 % and 50 % of their workloads, unlocking significant operational efficiencies.
Future Impact of AI: 44 % of business leaders expect agentic AI to have a greater overall impact than
62 % of companies expect more than 100 % ROI from agentic AI, with an average expected return of 171 % on their investment.
Lessons from GenAI Implementation: 44 % of business leaders cite rushed AI adoption without proper planning as the biggest challenge, which is one of the mistakes leaders hope to avoid repeating from their GenAI deployment. Cost control( 40 %), improved employee training( 37 %), and stronger data infrastructure( 37 %) were also among the top priorities for AI strategy refinement.
AI Investment Is Scaling Up: 75 % of organizations are investing $ 1 million or more in AI initiatives, reflecting a commitment to long-term AI-driven transformation, showcasing ongoing interest in AI implementation leading to increasing budget allocations.
“ Leaders need to provide tangible, quantifiable benefits from their AI deployments if they want to justify the investment,” said Eric Johnson, CIO, PagerDuty.
“ PagerDuty’ s latest survey data illustrates how strongly organizations believe agentic AI will help unlock
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