CIO OPINION many CIOs and CISOs are likely to create their own software testing / secure patch management labs .
Thiago N . Felippe , CEO , Aiqon
CIOs and CISOs driven to establish their own software testing labs
Thiago N . Felippe , CEO , Aiqon , on why CIOs and CISOs are likely to create their own software testing / secure patch management labs .
The global outage of July 2024 highlighted two key truths for CIOs , CISOs and the entire C-level : Software-as-a-Service ( SaaS ) is a reality with organizations utilizing solutions that are automatically updated ( patching ) without always running comprehensive tests on these new components .
It also became evident that in the digital economy , companies rely on technology to conduct business , and when a failure of the magnitude experienced on July 19 occurs , a contingency plan is essential to sustain operations . Airlines that managed to operate did so based on paper tickets .
According to DownDetector , on Friday , July 19 , it received 311,000 notifications of unstable or down services ( B2C and B2B portals ), with 58,000 from the US alone . In Paraná , at the Port of Paranaguá , there was a seven-kilometer-long queue of trucks with containers waiting for the system to come back online . This might explain why , according to QR Code Generator , Google searches for alternatives to the Windows platform surged 290 % compared to the previous day .
Not all organizations have automated patch management solutions that ensure Windows desktops or servers are updated without manual intervention , machine by machine . Even after the security platform vendor that caused the outage released a fix , only those who had already effectively managed the challenging and routine task of remote and secure
www . intelligentcio . com INTELLIGENTCIO LATAM 39