Intelligent CIO LATAM Issue 39 | Page 11

NEWS

Prodapt expands its center in Panama

Prodapt has completed the first phase of expansion of its operations center in Panama to host technology and domain experts working with the largest CSPs in the Americas .

The center continues to hire experts in cloud computing , AI-powered customer service and process optimization , and technical support .
Prodapt ’ s choice of Panama responds to its strategic location , multilingual skills , emerging talent in digital engineering and the favorable business and political environment fostered by the Government of Panama .
Together with the recently announced local hub in Puerto Rico and the Americas Innovation Center in Dallas , Prodapt will further enhance the ability to deliver comprehensive , AI-driven , always-on services to customers .
“ The Panama delivery center is among our most strategic operations facilities worldwide ,” said Manish Vyas , CEO and CEO , Prodapt .
“ Established in 2020 as a nearshore option for US customers , this center has grown exponentially , driven by some of the industry ’ s best technical talent and remarkable technology capabilities .”
Dr Sumit Seth , Ambassador of India to Panama , said : “ Panama offers an unmatched geographic advantage and advanced skills ecosystems so that service providers can better serve the Americas region . The Government of India is constantly working with the Government of Panama to help companies maximize their reach in their target regions . As the first India-based technology and consulting service provider to establish operations and expand in Panama , I am confident that Prodapt will further expand its activity and offer technological differentiation to customers .”

Tech Consultancy C3 Complete opens new office in Puerto Rico

C3 Complete , an award-winning technology services provider , has opened a new office in San Juan , Puerto Rico – marking a major milestone for the company in one of its fastest-growing markets .

Following the exit of major telecom carriers like AT & T and Telefonica from the island several years prior , C3 Complete identified a unique opportunity for its signature high-quality , boutique-style services .
Opening a Puerto Rico office underscores C3 ’ s commitment to the island ’ s economic potential .
“ With substantial GDP growth and a modernizing economy , Puerto Rico is quickly evolving . We are excited to play a greater part in this vibrant community and contribute to its continued development ,” said Mancinelli .
“ Our journey in Puerto Rico began on the telecom side , stepping in where larger carriers had pulled out . In doing so , we quickly discovered a demand for our white-glove approach ,” said Rick Mancinelli , Founder and CEO , C3 Complete .
“ After several successful partnerships , word-of-mouth referrals began to flow , turning Puerto Rico into one of our most rapidly expanding markets .”
C3 ’ s presence in Puerto Rico dates back to 2018 , with employees serving U . S . based clients from the island . As its client portfolio grew , C3 began expanding its Puerto Rico offerings beyond telecom to include a full suite of services : Cloud , Managed Services , Network Engineering and Information Security – all in addition to Voice .
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