Intelligent CIO LATAM Issue 38 | Page 24

INFOGRAPHIC

Developers spending more time firefighting issues than delivering innovation

Developers point to full-stack observability as an essential tool to free them up from reactive firefighting and focus on accelerated innovation .

Cisco has unveiled findings from a survey that details how software developers are spending more than 57 % of their time being dragged into ‘ war rooms ’ to solve application performance issues , rather than investing their time developing new , cutting-edge software applications as part of their organisation ’ s innovation strategy .

Globally , 85 % of those surveyed report encountering increased pressure to accelerate release velocity , while 77 % point to mounting pressure to deliver seamless and secure digital experiences .
But while developers are being expected to deliver new tools and functionality at ever faster speeds , they also find themselves on the receiving end of endless demands to help Site Reliability Engineers ( SREs ) and IT operations teams manage the ongoing availability and performance of applications . The result is teams of developers spending hours in war room meetings and debugging applications , instead of creating code and building new applications .
Lack of Critical Insight into Application Performance
Developers report that the issue is down to their organisations not having the right tools and visibility required to understand the root cause of application issues . They believe this stems from IT departments lacking a full and unified view into applications and the supporting IT stack . Developers are acutely concerned about the potential consequences this could have , with three quarters ( 75 %) of those surveyed fearing that the lack of visibility and insight into IT performance is increasing the chances of their organisation suffering downtime and disruption to business-critical applications .
The situation is significantly affecting morale amongst developers , with 82 % admitting that they feel frustrated and demotivated , and 54 % increasingly inclined to leave their current job .
“ While most IT departments have deployed a multitude of monitoring tools across different domains , they simply fall short when it comes to today ’ s complex and dynamic IT environments , leaving technologists unable to generate a full and unified view into their applications and the supporting IT stack ,” said Shannon McFarland , Vice President , Cisco DevNet .
The Potential for Full-Stack Observability
Encouragingly , developers are acutely aware that there are solutions available to address these concerns and as many as 91 % feel that they should be playing a bigger role in shaping and deciding on the solutions needed within their organisation .
At a time when developer talent is in such high demand , organisations must do everything they can to empower their teams with the tools they need to be able to perform to their full potential .
Above all else , developers point to full-stack observability as being a potential game changer , providing SREs and IT operations teams with unified visibility into applications and supporting infrastructure , across both cloud-native and on premises environments .
While developers themselves may not be the primary users of full-stack observability solutions – focusing instead on their specific areas of domain expertise – 78 % believe that implementing full-stack observability within their organisation would be beneficial .
24 INTELLIGENTCIO LATAM www . intelligentcio . com