NEWS
Jeeves secures US $ 75 million to expand LATAM footprint
Dileep Thazhmon , founder and CEO , Jeeves , said : “ We are thrilled to partner with Community Investment Management , as we share the same mutual vision – empowering businesses in Latin America to thrive not only locally , but also globally . This financing enables us to significantly broaden our capabilities in the region and deepen our relationships with our customers .”
The new CIM credit facility allows Jeeves to expand Jeeves Pay and other key product offerings in strategic LATAM markets – including the introduction of Jeeves Pay to Brazilian businesses on the back of market demand .
Jeeves , a leading LATAM B2B payments and corporate card platform for businesses , has closed a US $ 75 million credit facility with Community Investment Management ( CIM ), a prominent global impact focused investment manager actively investing in Latin America .
In addition to supporting the company ’ s rapid scaling , this financing will enhance Jeeves ’ financial product suite in its primary Latin American markets – Brazil , Colombia and Mexico .
The flexibility inherent in the Jeeves offer has garnered significant traction among LATAM enterprises , with payment volumes surging by more than 150 % year to date .
“ We are focused on supporting innovative financial solutions that foster business growth and economic development ,” said Jacob Haar , Managing Partner , CIM . “ Our collaboration with Jeeves is an exciting step towards enhancing the financial infrastructure in Latin America , particularly in Brazil , Colombia , and Mexico , where the potential for Jeeves ’ impact is substantial .”
Call Design and ProHance announce strategic partnership to advance back-office operations
Call Design has announced a strategic partnership with
ProHance – an enterprise-grade operations enablement and analytics platform .
As part of the partnership Call Design will integrate ProHance ’ s operations management platform into the back-office operations of its enterprise clients .
This integration will leverage ProHance ’ s capabilities to provide actionable insights and real-time data analytics , allowing back-office leaders to significantly reduce manual efforts and focus on strategic activities that enhance customer service outcomes .
This partnership represents a significant milestone in Call Design ’ s ongoing commitment to delivering exceptional services and solutions to organisations around the world . Businesses looking to optimise their workforce at an enterprise level can now leverage the combined expertise of these two industry leaders .
By integrating ProHance ’ s advanced analytics into Call Design ’ s workforce optimisation solutions , businesses can gain deeper insights into their operations and make data-driven decisions to enhance productivity and efficiency .
Nimesh Dhanak , CEO , Call Design , said : “ As a missing piece in the puzzle for back-office operations , the ability to get meaningful metrics has , in the past , been challenging . With ProHance , this is now possible and streamlines previously manual processes .”
Brendan Maree , Vice President and Country Manager Australia and New Zealand , ProHance , said : “ With the winning combination of ProHance technology and Call Design ’ s capabilities and consulting skills in workforce optimisation we ’ ll be able to provide customers with best-in-class technology but also unparalleled service and support .”
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