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ORGANIZATIONAL AGI IS COMING – MOST COMPANIES AREN ’ T PREPARED
Robb Wilson , Co-Founder and CEO of OneReach . ai and co-author of the WSJ bestseller Age of Invisible Machines says the advance of Artificial General Intelligence ( AGI ) is an opportunity to make ‘ intelligent digital workers ’ trusted and revered teammates .
Artificial General Intelligence is a touchy term . What AGI really points to is an AI system that mimics human intelligence , possessing cognitive flexibility and problem-solving capacity .
AGI can understand things , learn new things and work across a wide range of tasks and domains .
A nascent form of AGI is no longer the realm of science fiction , though most investors and organizations remain unaware .
I ’ ve spoken with far too many CIOs who think that giving their workforce sanctioned access to an LLM will open the floodgates of automation .
The tools and strategy necessary for creating Organizational AGI are currently available .
While there ’ s been plenty of frenzied activity around acquiring generative AI tools that can bolt on to existing systems , a handful of forward-thinking organizations are on a different path .
Enterprises are already using conversational AI as a thin UI layer , allowing employees and customers to interact directly with digital teammates that I call intelligent digital workers ( IDWs ).
By creating technology ecosystems where LLMs are used to orchestrate existing software conversationally , they are on the journey to organizational AGI .
These IDWs can use all forms of data across an organization – often leveraging generative AI to mine unstructured data .
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