CIO OPINION
While AI can be a powerful ally to improve productivity and unlock new , better ways of serving its customers , it could also be your worst nightmare . The difference between which of these two outcomes you ’ ll experience depends largely on mindset . Focus only on preparedness and you ’ re essentially crossing your fingers and hoping for a best-case ( and potentially quite unlikely ) scenario in which AI won ’ t cause too much disruption to the business .
If you adopt a strategy of proactivity and start to prepare your data to get ahead of the new demands AI will soon heap on your shoulders , you ’ ll be in a much better place .
What skills will a CDO need in 2024 ?
Knowing how to overcome geographical obstacles to data , AI and business strategy is crucial for both local and global CDOs at large-scale enterprises . When data is stored in several locations , CDOs will have to keep the pipes clean and ensure the data circulating in their organization is reliable , accessible and understandable . Maintaining the data flow is important . Yet if the water is muddied and the data is hard to interpret or – worse – unreliable , then its business impact is dramatically reduced .
To do the job in 2024 , CDOs have to combine three skill sets . First , they need soft skills , including the persuasive ability needed to get every colleague on board with the ambitions of AI transformation . They must be comfortable with managing large-scale change across an entire organization . Technical knowledge is the second prerequisite . CDOs must be able to create platforms that ensure data can be trusted and easily used by anyone who is authorized to access it . Lastly , they need the commercial judgement and business knowledge required to ensure technology investments become a strategic enabler and drive growth goals .
A chance to improve data literacy
In 2024 and beyond CDOs have a chance to upgrade data literacy across their organization . In the past ,
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