FEATURE : CLOUD
Oak View Group
OVG ’ s Global Partnerships division negotiated the landmark deal and is responsible for activating Oracle ’ s marketing assets across all OVG arenas and stadiums .
Oak View Group ( OVG ) is a global sports and entertainment company founded by Tim Leiweke and Irving Azoff in 2015 .
OVG ’ s mission is to be a ‘ positive disruption ’ to business as usual in the sports , live entertainment and hospitality industries .
OVG is world-renowned as the leading full-service live entertainment and hospitality group , with 10 major new arenas either open or under development including : Climate Pledge Arena at Seattle Center ; UBS Arena in Belmont Park , NY ; Moody Center in Austin , TX ; Acrisure Arena in Greater Palm Springs , CA ; and CFG Bank Arena in Baltimore , MD ; as well as arena development projects for Co-op Live in Manchester , UK ; Anhembi Arena in São Paulo , Brazil ; FirstOntario Center in Hamilton , ON ; a New Arena and entertainment district in Las Vegas , NV ; and a New Arena in Cardiff , Wales .
OVG360 is a full-service venue management , hospitality solutions and venue services company servicing more than 400 arenas , stadiums , performing arts centers , culture institutions and convention centers world-wide .
Oracle Payment Cloud Service
Oracle Payment Cloud Service is an end-to-end payment solution that allowing the acceptance of payments from consumers no matter how they want to pay : debit cards , credit cards , Apple Pay , Samsung Pay , and Google pay .
Oracle Payment Cloud Service is integrated out of the box with Simphony , putting all transactions , roundtrip payment data and associated costs in a single reporting and analytics dashboard .
This means front-of-house managers and the back-office team are in alignment , 24 / 7 / 365 regarding revenue , sales and bank deposits .
As such , Oracle helps food and beverage providers transact in new ways , place their customers at the center of every business decision and deliver great guest experiences .
With Oracle MICROS Simphony Cloud , an open and extensible digital transaction platform for unified restaurant commerce , thousands of operators around the world inform and automate their operations and deliver personalized staff and customer experiences .
The solution will deliver flexible configurations for food and beverage offerings and give fans an omnichannel order and pay experience .
Through the new partnership , all OVG Hospitality partners will offer contactless pay options , such as debit / credit cards , Apple Pay , Google Pay and Samsung Pay .
Oracle MICROS Simphony is now online at OVG venues including UBS Arena , home of the New York Islanders , in Belmont Park , NY ; Acrisure Arena in Palm Springs , CA ; Moody Center at the University of Texas in Austin , TX and CFG Bank Arena in Baltimore , MD as well as the newly opened Tahoe Blue Event Center in Stateline , NV ; Dr . Phillips Center for the Performing Arts in Orlando , FL ; the University of Central Florida Athletics in Orlando , FL ( arena and stadium ) and Crown Complex in Fayetteville , NC .
“ Oak View Group ’ s partnership with Oracle is 100 percent about the fan experience ,” said Ken Gaber , President of OVG Hospitality .
“ From grab-and-go , self-checkout , mobile ordering to just-walk-out , we are hyper-focused on ensuring our guests have shorter lines and quicker access to a wide variety of high-quality delicious food and beverage options to increase the fan ’ s time spent enjoying the event .
“ We want our guests to have a memorable experience anytime they attend an event at an OVG venue . We are ensuring our technology mirrors the technology our guests experience in other aspects of their lives .”
With validated integrations for 200-plus applications – including financial , HR and analytics platforms – Oracle ’ s digital transaction platform is expected to inform and automate every aspect of OVG ’ s food and beverage operations .
OVG Hospitality , which will use integrated kitchen display and inventory systems to help kitchen teams control costs , limit waste and fulfill orders from all channels efficiently , can now better use data to make real-time adjustments based on analytics , including management of inventory during an event .
“ From the entertainment to the food , fans are looking for a great experience in all aspects of their stadium visit ,” said Simon de Montfort Walker , executive Vice President and general manager for Oracle Food and Beverage and Consumer Payments .
“ As OVG has continued to grow exponentially , it has also continued to deliver on its unrelenting focus on the fan . Together , we can take that experience to the next level by enabling OVG to bring the new innovations its fans want to stadiums faster .” p
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