COUNTRY FOCUS : BRAZIL
Stefanini ’ s acquisition of Solve . it is pitched as further enhancing the company ’ s market position and accelerating its growth in Italy and Europe .
Solve . it was founded in 2003 in Turin and provides IT and Operations Management services , with a focus on large customers across all technological fields .
Over the years , Solve . it acquired Arxis , a company focused on SAP technology services , and other small companies that have allowed it to enhance its capabilities with new skills and specializations .
The company is specialized in Information Technology infrastructure , end users and application services . Key reference platforms and technologies include SAP , ServiceNow , Cornerstone , IBM Maximo , Microsoft and Oracle .
Solve . it ’ s portfolio includes over 30 customers in the past years , five major global players in the automotive industry , one of the top banks and a significant coffee industry , underscoring the importance of global Italian brands in this strategic expansion , as well as two important pharmaceutical companies .
The transaction was made by Stefanini Group and the company will be integrated to Stefanini Europe , the Middle East and Africa ( EMEA ) operations , headquartered in Brussels .
Solve . it will go through a smooth transition to integrate the full team with Stefanini Italy and Stefanini EMEA .
The founders and management will remain in the company to help Stefanini Italy ensure a seamless integration for the employees and customers .
The company operates in automotive , engineering , financial services , public sector , industrial and automation , food and beverage , manufacturing , defense , transport , large home appliances and pharmaceuticals .
Solve . it has more than 200 employees , all located in Italy ( in Turin headquarters , as well as in Milan and Bologna offices ). Following this acquisition , the Stefanini Italy team will have over 300 people .
Another important aspect of Stefanini ’ s decision is related to the customer portfolio .
“ Our commitment is to continually offer new services , tailored to the needs of our customers . Besides developing these services internally , by investing in research and development , we are always looking at what other similar or complementary companies are creating ,” said Marco Stefanini , Global CEO and Founder of Stefanini Group .
“ Solve . it is our first acquisition in Italy and we are confident that this transaction will significantly enhance our growth efforts in Italy , Europe and EMEA .
Farlei Kothe , CEO , Stefanini EMEA , said : “ This acquisition is a strategic move to enhance and reinforce our offering in Italy , to enhance Stefanini ’ s position in Europe , and to accelerate its growth in the market .
“ This move reflects Stefanini ’ s commitment to staying at the forefront of technology solutions and further establishing itself as a leading player in the region .”
Customer loyalty was also a key factor in Stefanini ’ s decision to close this deal : Solve . it has almost 100 % contract renewal with very high customer satisfaction . This is crucial for Stefanini , as the company attaches a lot of importance to customer satisfaction , shown shown by the excellent results with a NPS score of 63 last year .
“ It was an obvious strong match and a good agreement that made both parties align easily .
“ Our strong focus on modern technology solutions , blue-chip clients from all technological fields and especially the excellent relationship we have with these clients convinced Stefanini Group management to invest in Italy and in this partnership with Solve . it ”, said Giuseppe Arietti , CEO and Founder , Solve . it . p
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