EDITOR ’ S QUESTION

But there are still challenges to overcome .

Today , it is a tool closely linked to the concept of cybersecurity as it makes it possible to predict threats , examine the causes of attacks efficiently and improve the protection architecture . That ’ s why many companies use it to improve network security , increase the privacy of the organization ’ s data and increase robustness in the cloud , among other processes .

For the software development industry , the incorporation of this algorithm in the work dynamics brought significant benefits for its clients : reduction of feedback times , generation of hypothetical universes with greater capacity and helping to make the products of enterprise platforms more productive , among others .

The use of AI systems was only a decade ago , almost exclusively accessible to academia and large companies such as Google . To develop and use a Machine Learning model , you needed people with master ’ s degrees and doctorates . Today , products such as ChatGPT , Copilot and Dall-E have democratized access to Artificial Intelligence and have created fertile ground to strengthen the competitiveness of companies of all sizes . There are some myths regarding Artificial Intelligence , and that is that people don ’ t have the tools to understand the world .

Artificial intelligence can serve as an assistance at work but not as a replacement .

Since AI has no conscience behind it , it cannot reflect , understanding that it is essential for people to balance opportunities and risks to get the best out of these tools .

Today , anyone with access to the Internet can make use of AI systems , but they are systems that need human direction to get the best possible result ; these systems are very susceptible to skewing their answers and need human oversight to maintain and improve the quality of their answers .

That is why it is challenging for Artificial Intelligence to replace us .

Perhaps many people feel frightened by the possible loss of their job due to the potential of being replaced by a robot but opening the debate to see that it is not a risk , but perhaps an advantage , a benefit : perhaps by shortening the working day thanks to its use we can have a better quality of life .

And to know that every cultural change entails risks for the entire population that , by taking them and understanding them , generate much more trust in them .

In Colombia , Endava has already started to use Artificial Intelligence to be able to get the best out of it in different areas , for example , in the data discipline , helping to get more employees or improve processes ; all this to point you to various sources and have a proper understanding and knowledge before offering it to your customers . p

But we must not forget that it is just another tool , which should not generate fear and understand that , like any new instrument , it needs the criteria of a human being for its proper functioning .

MARIO RUGELES , HEAD OF DATA , ENDAVA , COLOMBIA

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