CASE STUDY
Infor , the industry cloud company , has announced that El Florido supermarket chain has chosen Infor WMS solution to optimize its operating times throughout the supply chain .
The solution will be implemented by Infor partner Cerca Technology , a leader in cutting-edge technology for supply chains in Latin America .
The supermarket chain , located in Baja California Norte , Mexico , dedicated to the commercialization of meat-based products and groceries , aims to streamline the times for the assortment in stores , increase the fill rate , a key indicator that establishes the percentage of the merchandise delivered of any given order , obtain a complete visibility of the inventory and support branches with effective sourcing .
The business that began as a meat distributor grew to the point of needing to diversify its portfolio , including other product lines . This facilitated its expansion in cities including Tijuana , Tecate , Rosarito , Ensenada
and Mexicali , up to 50 branches .
To meet the needs of all branches , the company established a logistics operator in 2016 , DFL Logistics , a company that manages inventory for all logistics operations that supply all branches , for both groceries and perishable products .
With El Florido ’ s constant growth , it was necessary to implement a leading solution to digitize all processes for supply , demand planning , storage and the delivery of orders .
The challenges faced in distribution centers
WITH EL FLORIDO ’ S CONSTANT GROWTH , IT WAS NECESSARY TO IMPLEMENT A LEADING SOLUTION TO DIGITIZE ALL PROCESSES FOR SUPPLY , DEMAND PLANNING , STORAGE AND THE DELIVERY OF ORDERS .
Due to the growth and limitations of its internal development , several errors were detected in the distribution centers such as the existence of phantom inventory , codes that were in a transfer state and difficulties in filling orders , among others .
Therefore , the company decided to look for a solution to overcome the challenges that arose . Although its system was friendly and functional , it was overstretched to efficiently handle the expanding operation .
The developers tried to find temporary solutions within the system , but this resulted in a repetitive process that affected the timing and delivery of orders . These problems became more frequent , inconsistencies began to severely impact the operation .
In addition , the procedure for measuring productivity in the distribution center was very complex , making
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