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Regarding processes , no one ’ s work must not be chaotic . When there are well defined processes look for flaws that need to be improved instead of blaming people .
What do you think is the current hot technology conversation topic ?
Undoubtedly , Artificial Intelligence ( AI ) and its accelerated growth are shaping the future . What people at OpenAI have done will revolutionize the world in some ways we cannot imagine . AI will change the way we learn , communicate , question and act . However , all of this is only possible if IT professionals can design , develop , test and deploy large systems .
I always say that there is no simple solution to complex problems . If something is too simple , there is probably something wrong .
How do you deal with stress and relax outside of the office ?
My life completely changed in 2008 after my first burnout . I sought help from professionals and a few years later I was diagnosed with bipolar disorder . I have to say that this affected my productivity a lot during that period , but today I see how much I have been able to help people who have gone through similar situations . It includes both family members and employees of Full Cycle .
Currently , to relax , I like to build LEGO sets . Also , I fell in love with aquariums and reptiles . I have an aquatic turtle in a 1.80 meters long aquarium and an Australian Bearded Dragon . My best moments are with my family and children . I have four children , three girls and one boy .
If you could go back and change one career decision , what would it be ?
I would have sought a better repertoire in complex problems of large organizations . When you can work on different projects with different people , your repertoire increases significantly .
I would have also specialized much more in sales . Sales are the heart of any company . Having a sales culture is essential . make it help drive the business . We will undoubtedly have to reinvent ourselves soon .
What are the specific challenges of the region when implementing new technologies in Latin America ?
I believe it is the lack of qualified professionals , legal insecurity and high-interest rates with a very high dollar exchange rate . We have a catastrophic result if we associate such a large deficit of professionals with the macroeconomic scenario . The rise in interest rates to control inflation caused many businesses to disappear overnight .
Fintech initiatives , for example , were devastated by the fact that the cost of money was expensive . With high-interest rates , for many investors , it is better to buy government bonds that are paying very well than to carry out high-risk operations .
What changes have you seen in your job role in the last year and how do you think they will develop in the next 12 months ?
I believe any C-level executive needs to understand that a company without a strong sales culture can suffer much more in difficult times .
Absolutely all areas need to understand that sales are the heart of the business . Without sales , there is no product , support or HR . All sectors of the company need to participate in the process of facilitating acquisition or expansion to new customers .
What advice would you give someone aspiring to a C-level position in your industry ?
Be a generalist . Understand as many areas as possible . Talk to people , including your competitors . Believe me : competitors will guide you in difficult times . Be humble and willing to learn from those on the front lines . Leave your ego aside and learn to dismiss what is not working as quickly as possible . In the business world , there is no attachment . Only what works and what does not work . p
What do you currently identify as the top investment areas in your industry ?
For sure , it is AI . It will completely change how people learn and will directly affect the education market . Those who work in this sector will have two options : Fight against the advancement of AI or find a way to
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