EDITOR ’ S QUESTION
The COVID-19 pandemic undoubtedly left us with many lessons and challenges to redefine various situations in our lives , both personally and professionally .
One of the most relevant issues that emerged for those leading human resources was the need for physical presence . Questions arose about the necessity of having 100 % of employees working in the office , the opportunity for a better work-life balance with hybrid work arrangements and the logistics , security , information protection and resource optimization implications of these arrangements .
At InterNexa , our employees started working from their homes the day the pandemic was declared critical by the responsible public health agencies . It happened in the different countries where we have a presence without negatively affecting the business continuity . The productivity increased and sales went up . In addition , people reported finding a better personal , family and work balance with this model .
Therefore , we decided to adopt a hybrid work model indefinitely and for the long term to maintain productivity and allow our employees to have the better work-life balance that this approach provides . this model . Furthermore , the information protection mechanisms were activated and functioning perfectly .
We also provided ongoing training and education to be aware of potential cyberattack risks , always keeping in mind that people are the weakest link in the chain regarding attacks .
The productivity increased , and sales went up . In addition , people reported finding a better personal , family and work balance with this model .
In conclusion , we can say that InterNexa is now a company fully adapted to the hybrid work model , which has made all our infrastructure , portfolio and services available to make the continuity of our operation possible without the location where our employees work being a hindrance or obstacle . p
A central premise for the success of this movement was that we had all the infrastructure in place so that each employee could have the necessary information to work outside the office securely , always safeguarding information , which is our most valuable asset . We ensured that our most critical information was in our cloud , which became an excellent ally under
ANA MARÍA FRANCO , BUSINESS MANAGER ,
INTERNEXA CHILE AND COLOMBIA
www . intelligentcio . com INTELLIGENTCIO LATAM 35