Intelligent CIO LATAM Issue 17 | Page 3

CONTENTS

ISSUE 17
08 19
NEWS : Latest news round-up from across Latin America
LATEST INTELLIGENCE : The latest whitepapers from Forcepoint and ManageEngine

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TRENDING : Telefónica Tech study shows 57 % of companies plan to invest more in ICT in the next two years
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INFOGRAPHIC : Global organizations concerned digital attack surface is spiralling out of control
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PROJECT LATEST : Updates from Brazil , Caribbean , Colombia and Mexico
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EDITOR ’ S QUESTION : How can businesses improve the digital experiences of their employees ?
TALKING BUSINESS : Is telehealth here to stay ?

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FEATURE : IDC experts explain how the role of the CIO is set to change
Lynchpin Media and its publications look to maintain the highest standards in terms of quality of contents and images used . However , the current situation has led to some challenges with regards to photos and we apologise for any reduction in the quality of our products caused by this .
COVER STORY

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CIO OPINION : The importance of strategic planning to raise the digital maturity of organizations
COUNTRY FOCUS : Banco Mercantil maximizes its digital experience with automatic observability from Dynatrace
FEATURE : How to avoid making mistakes with IoT projects
CASE STUDY : Changing the guest experience in the Latin American hotel industry
CASE STUDY : Appliances specialist in Chile increases productivity by 30 % with Infor WMS
INTELLIGENT TECHNOLOGIES
INDUSTRY WATCH : Brazilian companies launch a route of fast chargers for electric cars
TECH TALK : Metaverse : What will make immersive experiences a Virtual Reality ?
GET TO KNOW : Jefferson Rodríguez Fonseca , CTO , Crediflores
FINAL WORD : How Digital Twins can simplify and accelerate more sustainable innovation
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