TRENDING recognizing that they had left themselves open to potential security vulnerabilities due to poor remote working practices prior to the pandemic .
The companies ’ assessment also points to the fact that 20 % were not utilizing the tools previously available to them and that 15 % had made poor ICT decisions before the pandemic . In addition , 13 % of respondents came to realize that they cannot combine old processes with new technology , but that the two need to change in tandem .
Challenges and barriers for ICT development
Companies face some significant constraints to achieving their strategic ICT aspirations .
The Telefónica Tech study reveals that the pandemic posed a number of major challenges that companies must now face . 44 % of businesses recognize that , despite having achieved greater technology efficiencies , they now need to implement peoplebased processes , for example in order to analyze how technology is used , look at how to share data and work together and involve employees in decisions on how the company uses technology to innovate for future growth .
This challenge is followed by others such as the need for more employee training in order to meet the new operational demands ( highlighted by 39 % of respondents ), taking time to review and take stock of the state of the business to decide on next steps ( 35 %) and trying to make better use of data to gain strategic insights ( 21 %).
Companies face some significant constraints to achieving their strategic ICT aspirations . These include : lack of budget ( 41 %) and internal skills ( 32 %), partner limitations ( 30 %) and unproven technology and choice of strategy ( both 24 %). p
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