CASE STUDY
About Megafrio
Megafrío is a logistics operator in the food industry and part of Megacentro Group . It is expert in storage , distribution and comprehensive logistical services , considered the best in supply chain operations . Megafrio provides services in its own warehouses , covering a network across all Chilean territory .
THE VOLUME AND DIVERSITY OF MEGAFRI ’ S
CUSTOMERS REQUIRE A FLEXIBLE
TECHNOLOGICAL PLATFORM .
Megafrio is the second distribution operator of the Group Magacentro that implemented Infor WMS . The current implementation is at Pedro Jorquera Distribution Center in Pudahuel , Chile .
“ Partners such as Infor and Cerca Technology have enabled us not only to improve our processes but are a great support for our customers and provide reliability to sign new contracts ,” said Andres Schmidt , Megafrío ’ s Pedro Jorquera , Distribution Center Manager .
The on-going project is ambitious and includes a great number of customers and distribution centers , but Megafrío has already seen benefits . From the very beginning during training , roles were clearly defined of who would be directly involved in managing the solution . This was key for the success of the process .
“ Our relationship with Cerca Technology generates lots of trust , as the project team has been with us since the
About Infor
Infor is a global leader in business cloud software specialized by industry . It develops complete solutions for its focus industries , including industrial manufacturing , distribution , healthcare , food and beverage , automotive , aerospace and defense , and high tech .
Infor ’ s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value . beginning , so they know our business well , and our challenges ,” adds Makarena Guardia , Megafrío Project Implementation Manager .
The distribution centers involved in the operation are already showing successful results :
• Productivity increase in picking process : more than 5 %
• Productivity increase in product reception : more than 50 %
• Better inventory accuracy : more than 5 %
• More inventory visibility : 30 %
• Better customer satisfaction : 5 %
• Better decision making : 10 %
• Improvement of administrative processes : 40 %
• Automatization of key processes such as reception and storage , consolidations , restoration , selection tasks and inventory accuracy .
“ The volume and diversity of Megafrio ’ s customers require a flexible technological platform ,” said Wilson Ortiz , Cerca Technology Professional Services Manager . “ Infor CloudSuite WMS allows the company to manage a variety of operational requirements , and it simplifies that management .
“ Infor CloudSuite WMS ’ functionalities , along with the highly professional team assigned to the project and process standardization , have helped Megafrio reach its goals .”
Adriana Gutierrez , Infor Latam Channel Director , said : “ Infor WMS is specifically developed for the distribution sector and combines all necessary functionalities in one synchronized solution .
“ This offers companies such as Megafrio end-to-end operational visibility in the supply chain , enabling them to anticipate changes , be prepared for disruptions and reduce risks when necessary .” p
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