CASE STUDY
Laboratorios Bagó optimizes its processes
“ Before implementing Concur in the company , we used Excel spreadsheets and the AMEX travel platform to purchase tickets and expenses reports . In the SAP solution , we centralized all travel and expense processes ,” said Guida .
“ Previously , the users had to gather all the vouchers and invoices to render them , complete a form manually , send the report for approval and once approved , send to the finance department to be uploaded to the SAP ERP and finally the payment to the user would be generated .”
This process could consume up to three weeks . Today , thanks to the facilities for recording expenses , the native integration with the SAP Backoffice , and the automated workflows , the validation , registration and payment generation processes are almost immediate .
THE PROCESS OF MANAGING EXPENSES USED TO TAKE UP MANY MAN-HOURS AND TODAY ALL THIS IS DONE IN A FRACTION OF THAT TIME .
On the other hand , the integration with the AMEX platform allows for the extension of the functionalities of SAP Concur , enabling the reservation of tickets and hotels from the same tool .
Guida estimates that the deployment process for the modules ( Expenses , Travel and Request ) took five to six months , but once they were up and running , they were quickly adopted .
“ The process of managing expenses used to take up many man-hours and today all this is done in a fraction of that time , it can even be done online and in real time from a smartphone ,” said Guida .
One year after its deployment , Guida acknowledges that portability ( the ability to do everything from the mobile app ) was a key factor in the rapid adoption of SAP Concur .
“ The internal deployment started around May 2020 , and the implementation took about six months . In addition , the native integration made the process easier , allowing us to gain speed and simplicity in daily management ,” he said . “ Trips stopped at the beginning of the pandemic , so we had to wait a bit to release the travel module , but when they resumed , we started it without substantial problems .”
Ready for the future
Another advantage of the SAP Concur solution is mobility . Guida said : “ Portability was a crucial factor in the rapid adoption of SAP Concur . The tool allows expenses to be recorded quickly and provides an
Injectables , Laboratorios Bagó
58 INTELLIGENTCIO LATAM www . intelligentcio . com