CASE STUDY we achieved 100 % efficiency . Had we continued with VPNs , our environment certainly would have been impacted , especially in the cities far from Sao Paolo ,” added Delmiro .
Unmanaged devices added another wrinkle
The HDI team started its Citrix Workspace and SSO projects before the global coronavirus pandemic hit . When the government mandates forced employees to work solely from home , another problem arose : Many were forced to use their own equipment .
“ Now , with Citrix Workspace and VPN-less access , the team can easily manage employee activities on personal devices because everything is cloud-based . Citrix Workspace provides security controls such as browser isolation that let employees use their personal devices to access their apps securely . This would not have been possible with a traditional VPN solution ,” said the CTO .
Citrix Workspace makes onboarding easier
“ Now , onboarding new employees is simple and quick , too . We already have the profile , applications , and permissions based on a new hire ’ s job function .” Delmiro says . Eventually the team plans to make the process more granular by designing a number of images for automated provisioning .
“ Every business area in the company will have a specific onboarding profile tied to respective business departments . Additionally , in several months , to make the environment and customer data even more secure , controls such as water marking and copy / paste controls will be added to the security arsenal .”
Intelligent capabilities in Workspace increase productivity
In addition to better security and analytics , the Citrix Workspace solution has brought even more benefits to spur productivity .
“ During the day , we work on a lot of different systems , some of which are legacy systems . The intelligence in Citrix Workspace is a game changer ,” explained Delmiro .
“ Microapps and notifications enable us to perform actions much faster . We can eliminate screens from the desktop that workers won ’ t use , for example . This removes clutter and makes it easier to make crucial decisions during the day .”
WE ’ RE ON THE ROAD TO IMPROVING PRODUCTIVITY
AND EMPLOYEE SATISFACTION WELL
INTO THE FUTURE .
“ Directors at HDI currently will use the intelligent capabilities in Citrix Workspace to pull in relevant data from Microsoft Power BI into the Workspace app dashboard . Our directors will be able to see business analytics results that HDI teams have achieved today , or they can learn about the targets we ’ ve established , or see how many claims have come in that day ,” said the CTO .
Future of work
“ We have found a way to increase productivity and deliver a better employee experience . We ’ ve made remote work more secure . We ’ ve used analytics to provide better service to users . And with the intelligence in Citrix Workspace , we ’ ve cut through the noise in the modern work environment to enable employees to streamline workflows . We ’ re on the road to improving productivity and employee satisfaction well into the future ,” concluded Delmiro . p
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