Intelligent CIO LATAM Issue 05 | Page 71

INTELLIGENT BRANDS // Software for Business

Hamilton Reserve Bank completes end-to-end Digital Transformation

Temenos , the banking software company , has announced that Hamilton Reserve Bank , a leading global bank with a worldwide presence has completed its end-to-end transformation with Temenos .

Temenos ’ front-to-back banking technology will help Hamilton Reserve Bank , headquartered in Saint Kitts and Nevis , provide its customers across 150 countries with secure same-day worldwide payments and instant customer account access 24 / 7 .
With Temenos , pre-integrated with Temenos MarketPlace provider authID . ai , Hamilton Reserve Bank anticipates significant growth of its deposit base and wealth management services . The tight integration provides secure , accurate and frictionless customer authentication experiences that allow automated customer e-onboarding within minutes while meeting the bank ’ s rigorous regulatory compliance requirements .
Enrique Ramos O ’ Reilly , Managing Director , Latin America and the Caribbean , Temenos , said : “ Hamilton Reserve Bank and Temenos share a similar philosophy : customer first . We are delighted to be a part of the bank ’ s outstanding growth journey , helping Hamilton Reserve Bank deliver efficiency , security and a satisfactory customer experience .
“ With the advanced Temenos technology , Hamilton Reserve Bank will be able to cost-effectively deepen its key strength in delivering fast payments and managing largely increased volumes . Temenos looks forward to being a part of Hamilton Reserve Bank ’ s continuing success for many years to come .”
Hamilton Reserve Bank serves a large and rapidly expanding global clientele . Planning for exponential growth by onboarding at least one million new customers in the next 12 months , Hamilton Reserve Bank required scalability , automation , agility and a proven technology platform that would efficiently integrate banking solutions with its steadfast adherence to complete regulatory transparency , compliance and risk mitigation .
Crime Mitigation ( FCM ) and Temenos Infinity to deliver a seamless , simple , transparent , compliant and secure experience to its customers .
Prabhakar Kaza , CEO , Hamilton Reserve Bank , added : “ What our customers need most are comprehensive one-stop financial solutions that are fast , seamless , easy , fully automated and compliant . We have chosen to partner with an established technology leader like Temenos , which has demonstrated successful cases around the world supporting large banks .
“ Our decade-long , multimillion dollar investments into a broad range of Temenos solutions will enable Hamilton Reserve Bank to support our rapidly expanding client base , making us rise above and beyond customer expectations as a leading global bank .”
With AI-powered Temenos FCM embedded across the technology platform , Hamilton Reserve Bank benefits from the lowest levels of false positives in the industry at 2.5 %.
The bank completely scans all SWIFT transactions in real-time , screens watchlists and leverages AI-based technology for suspicious activity prevention without detracting from a satisfactory customer experience .
Hamilton Reserve Bank has implemented Temenos Transact and Temenos Payments to enable real-time transactions and crossborder payments leveraging Temenos ’ cloud-native platform which provides Straight-Through Processing ( STP ) rates of over 99 %.
Hamilton Reserve Bank also fully installed Temenos Financial
Hamilton Reserve Bank leveraged authID . ai , a Temenos MarketPlace partner , to access innovative pre-integrated fintech solutions that complement Temenos technology .
The bank deployed authID . ai ’ s governmentgrade biometric identity verification and multi-factor authentication processes to provide strong identity assurance , support automated , remote digital onboarding and combat identity fraud and phishing . p
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