CASE STUDY

With the current situation in Venezuela , the Digital Transformation of banking requires a greater effort and this is what Bancaribe is demonstrating by deploying an updated project with a long-term impact .

Hence , the relationship with Cobis has become a relevant issue to help in the management of its transactions . Cobis is a recognized brand in the financial sector of the region and for decades it has provided technology to manage the banking core of 69 entities that include , apart from Bancaribe in Venezuela , organizations such as Santander in Mexico , Davivienda in Colombia , GlobalBank in Panama and Terrabank in the United States .

Cobis ’ offering focuses on two fronts , Cobis Core and Cobis Edge , the first is a banking core focused on transactions while the second front is dedicated to the omnichannel management of customer relationships .

On the other hand , the impact that the pandemic has had on the global economy is undeniable and the financial sector has received much of its impact . Therefore , the digital acceleration has demonstrated its worth responding to the need to interact with the bank ’ s traditional customers . Cobis had a direct relationship with the offer of new solutions with which Bancaribe responded promptly to its clients within the branch and in the digital environment . With this , Bancaribe generates an important change in the relationship with its clients in the medium and long term .

Martín Pérez , the Executive President of Bancaribe , explains how the relationship with Cobis works , and the present and future impact of their joint work .

www . intelligentcio . com INTELLIGENTCIO LATAM 57