FEATURE : TELECOMMUNICATIONS
New cybersecurity regulation in Brazil : Challenges and opportunities for telecom operators
Guilherme Araújo , Director of Services at Blockbit , a global manufacturer of cybersecurity solutions , highlights the challenges of drawing strategies for protecting customer data from telecommunication operators .
In times of social distancing and mobility restrictions , it is the Internet and technology that are helping to move and ensure the survival of many companies around the world . But what can be an opportunity for some , represents new challenges for others . For example : for telecommunication operators , the digital and hyperconnection era has marked the acceleration of a true paradigm break .
After all , connecting people and companies is no longer enough . Now , it is necessary to offer a complete experience in every way – which also includes new demands regarding information security .
This means that cybersecurity has become an even broader and more complex issue on the agenda of operators , with a level change . Instead of thinking only of strategies that can protect their operations , these companies now need to think , equally , of ways to also optimize the protection of customers . This reality requires the adoption of a series of changes , with broadened services .
We are experiencing a moment of change for telecom operators , and not only because of the impacts generated by the dissemination of COVID-19 . There is a race for data protection and we have to rely on that .
The changes happen because of the Brazilian General Data Protection Law ( Lei Geral de Proteção de Dados , LGPD in Portuguese ), which forced companies from all sectors – including telecommunications – to create
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